CLÍNICA DENTAL VALPARAÍSO

I went to Aspen Dental because, honestly, I have no dental insurance and knew they offered payment plans. I had not gone in a few years so I expected the worst. They did an exam, full x-rays, and a consultation. They dentist found a mass in my lower jaw as well as telling me I had deep tooth pockets that needed a deep cleaning. When I asked about the mass on my jaw he was very calm and comforting and stressed that it was most likely nothing, but that I needed to have a biopsy of it. I went to the office manager who helped me set up a payment option that worked for me and I scheduled my deep cleaning and biopsy. I went for the cleaning first, and the hygienist was AMAZING. I had a deep root and pocket cleaning and was in barely any discomfort without Novocaine! That was SUPER impressive to me since my friends have had that and they always needed the novocaine. I will go back in 3 months eagerly to have them checked. Yesterday I had the biopsy with Dr. Brown and I have to give him 10000000 thumbs up, a high five and a big giant hug. He explained EVERYTHING to me before he did the procedure, made absolutely sure I was comfortable for it, did it quickly and as painlessly as possible. I was totally freaked out and scared, but he put me at ease well, which was hard to do when you know someone is drilling into your jaw bone! He even called later to see how I was and to make sure the pain medicine was working! Absolutely fantastic oral surgeon. He even reassured me that everything looked normal and stressed not to worry about the pathology results until they come in. The "don't worry until you have to worry" approach was great. My one and only negative is that it is a bit pricey, but taking care of your teeth is very important and I would have paid twice the price for Dr. Brown! Thank you so much Aspen Dental.

My opinion is this dental service is a scan. I made an appointment here as my insurance only accepts them in our area. I went in for a check and teeth cleaning, which I get two times a year free. I also had a growth or access on my lower gum line along the jaw. First they did surround x-rays. Then separate area x-rays. Then I was put in a room and my gums and teeth evaluated. Told I needed a deep clean, not a regular clean and would have to come back every three months to manage the gum disease if I did not want to lose my teeth. The the dentist came in, we discussed my options including partials. Next I was passed off to the office manager and costs were discussed which ranged from 2,200 to 2,398. Of course they had several payment plans some with and without interest. I was handed a copy and a prescription for what I was told was an abscess even the dentist never looked at it. I walked out without my teeth getting cleaned either as they dont do them the same day, which means they can charge you. The best was I brought my daughter with me and was charged for the cleaning as did a deep clean which does not include polishing the teeth. That was 100.00. I left stunned and angry as they said she did not need deep cleaning. I did not know up from down by the time they finished with me. I will not be returning and am reporting this to my insurance company. They are scam artists.

Super friendly staff, a ways understanding. They will help you get your dental hygiene back on track. Even if you have a sewer of a mouth they can help.

The staff was so nice and were very knowledgeable. Could have been better on acknowledging someone at front desk when others are busy. I recommend them highly.

DO NOT GO HERE!!! I wish I could give this place negative stars. They are the worst people. The receptionist was extremely rude and I could hear her talking badly about the patients to the other ladies. The hygienist, who’s name I don’t even know because no one told me their names or introduced themselves to me before poking around in my mouth; was so insensitive. And the awful AWFUL head dentist, who again do not know his name because he didn’t introduce himself is careless. Walked in. Looked at my scans said “everything looks good” walked away. I went there for a cleaning and check up and I didn’t get a cleaning and left feeling bullied. I don’t know how these people even got their lisences. Just awful overall.