CLINICA SAN JUAN

Very nice doctor and staff.

If you are looking to get prenatal care from this place; THINK TWICE! these people will pry into your personal life & discriminate against you. First off this clinic is very unorganized. Very Poor staffing. The front desk representative was a complete sweetheart; but she was a little much. Bashing and talking bad about other employees in front of clients; big NO NO! I’ve been spotting and bleeding during these early weeks. It’s been hard to book a same day doctors appointment. I found this place; called & I was told to come by the clinic as a walk in. Same day. After waiting 45 mins; I was screened by this FAT, pregnant, Mexican woman. Lady seemed like she was going to go into labor at any moment. She asked me about any history of domestic violence; I told her that I had a small altercation with a female I dated 14 years ago; before I transitioned to the D***, before I had my 2 kids with my husband. this fat Mexican referred me to a “social worker”. Telling them that I had “recent” DV issues in which I didn’t. Then she told them I seemed a bit “OFF”. This social worker started to ask me questions about my mental history, hospitalizations, if I was suicidal... like what the heck!!! OFF? I’m 6 weeks pregnant with severe morning sickness chasing a 3 year old around; my husband is deployed; I am spotting; bleeding and worrying about losing my baby. What the heck am I suppose act like? Meanwhile this place is filled with 14, 15 year old pregnant girls in and out! I’m a MARRIED woman in search of help. My husband and I planned this baby & I get treated like a black sheep. Only in the Bronx! I wanted to confirm and surprise my husband with this baby while he’s overseas. Which was suppose to be the happiest moment of my life turned into a complete nightmare. This all bothered me because the conversation between the Mexican and I was going so well. She told me that the bleeding and spotting was “Normal”. I told her I was worried and I wanted further help. I wanted a vaginal check up; sonogram, whatever it took to make sure my baby and I was good. This lady gave me attitude, sent a social worker to me & a nurse. The nurse was no help at all BTW. overall I wasted my time coming to this place just to be humiliated and embarrassed. I spoke to administration and decided to not continue prenatal services here. This place is a complete wreck.

Had my appointment postponed the same day of my appointment after waiting almost three months to see the doctor, so now I’m sitting here having to wait “a few hours” cause they claim to be understaffed. I’ve made several arrangements to coordinate today’s appointment cause we all have things to do but this place doesn’t understand the concept of having consideration and reaching out to me weeks in advanced not the day of my appointment. This is just unacceptable!!!

I absolutely love this place. Not only is it immaculately clean, the staff there are the most pleasant people you could ever find working in the health field.

I don't care what others think about this clinic but I love it here i have the most wonderful doctor there and the other doctors are great they treat me good i have no problem there